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Compete for cruise bookings.
Pay only when you win one.

Travelers post the exact cruise they want. You quote it, competing on price and perks. You keep your full commission and pay SailMatch 2.5% of the cruise fare only when the traveler books.

Applications aren't open yet. We'll email you when they are.

Of the cruise fare, only when a traveler books with you
2.5%
To join
$0
Monthly fee
$0
Per lead or per quote
$0
If the traveler never books
$0

Who can join

  • I own or run an agency with a teamApply once as the agency, then invite your agents. The agency owns the account and is responsible for everyone quoting under its name. You can remove an agent at any time.
  • I work on my ownAn independent travel agent with your own IATA, IATAN or CLIA number.
  • I book through a host agencyApply as your own business. You pay your own fees, and your host is never billed.
What you need
Your own IATA, IATAN or CLIA number, or your host agency's, plus a work email and phone number.
Review
We review each application, usually within 2 business days.

Applications aren't open yet. Leave your email and we'll tell you when they are.

How selling on SailMatch works

Quoting is free. You only pay after a traveler books.

  1. Browse live requests

    Travelers post the exact cruise they want: cruise line, ship, sailing date and stateroom type. You have 24 hours to quote.

    You owe$0

  2. Send one quote

    One offer: your price for that stateroom plus any perks. Travelers don't see your name until they accept.

    You owe$0

  3. Get chosen

    If the traveler accepts your quote, you each get the other's contact details. You book with them directly.

    You owe$0

  4. Book and report it

    Book with the cruise line as usual. Within 7 days of the deposit, file a booking report and attach the cruise line's guest invoice.

    You owe2.5% of the cruise fare

  5. Pay your 2.5%

    We invoice the fee to your agency. You owe nothing before this.

    DueIn 30 days

What a request looks like

Sample requests, shown the way they appear on the board in your agent portal. Each one names the cruise line, ship, sailing date and stateroom type, so every agent quotes the same cruise.

How fees work

One fee, only when a traveler books with you. Quoting is free and there's no subscription.

An example booking

Cruise fare
$4,000.00
Taxes, port fees, gratuities
Not counted
SailMatch fee, 2.5%
$100.00

The fare comes from the cruise line's guest invoice.

The fee
2.5% of the cruise fare on the guest invoice, before taxes, port fees and gratuities.
When it's owed
When the traveler pays their deposit to the cruise line. If they never book, you owe nothing.
Which booking
The first cruise the traveler books with your agency within 12 months of accepting your quote, even a different sailing, ship or line. After that, their bookings with you are free. If they send a new request on SailMatch and accept your quote again, that's a new match with its own fee.
How you report it
File a booking report within 7 days of the deposit and attach the cruise line's guest invoice. We use the fare on the invoice.
How it's billed
Each fee is invoiced to your agency, due in 30 days. If you book through a host agency, the invoice goes to you, never to your host.
If plans change
The fee is earned at the deposit. It still stands if the traveler or the cruise line later changes or cancels the sailing.
If you don't report
Not reporting a booking has set penalties. The first time, it's twice the fee (5% of the cruise fare) plus a $250 fine, and quoting is paused until it's paid.

The rules agents work by

Every agent accepts these rules before quoting. They're the same rules you'll see in the agent portal.

  1. Your price is for the exact sailing and cabin the traveler requested, bookable when you submit it. If availability or pricing changes, amend or withdraw the quote on the platform. Never quote a price you can’t honor.

  2. Some lines don’t allow selling below their published fares (Ritz-Carlton Yacht Collection, for example), and many restrict how discounted fares can be offered or advertised. Knowing and following the pricing policies of every line you quote is your responsibility. Where discounting isn’t allowed, win on value instead: onboard credit, prepaid gratuities, specialty dining, and other extras.

  3. Travelers compare perks line by line and choose partly on them. List only perks you will actually provide, with accurate values. If something changes and you can’t deliver a perk, sort it out with the traveler directly; a substitute or refund they accept settles it. Complaints about promised perks that never arrived count against your standing, and a pattern of winning matches on perks you don’t deliver means suspension or removal.

  4. Pre-acceptance Q&A is contact-scrubbed in both directions. Don’t share contact details, reveal your identity or agency, or try to move a traveler off SailMatch before they accept your quote. Every bypass attempt is flagged for admin review: the first confirmed attempt is a written warning, the second is a $100 fine, and repeat attempts mean a 30-day suspension. Systematically working around anonymity means permanent removal.

  5. When a matched traveler pays their deposit to the cruise line, file the booking report with the cruise line’s guest invoice right away, and within 7 days at the latest. That bills SailMatch’s 2.5% fee on the actual base fare, Net 30. Conversions are cross-checked with travelers directly, agency close rates are audited (under 15% triggers an automatic review), and if SailMatch asks, you’ll provide the cruise line’s booking documentation for a matched traveler.

  6. The fee applies to the first cruise your matched traveler books with your agency within 12 months of accepting your quote, even if it’s a different ship, sailing, or cruise line than you quoted. Cabins booked for companions traveling on that same sailing are part of the booking, whoever pays for them. If you book through a host agency, “your agency” means your own SailMatch account: bookings you make under the host’s credentials count, and bookings by other agents at your host don’t. After that first booking, the traveler’s repeat business is yours alone: SailMatch charges nothing on it.

  7. SailMatch’s 2.5% is earned the moment your traveler pays their deposit, because that is what you were matched for: a ready-to-book traveler who booked. What happens to the cruise afterwards is between you, the traveler, and the cruise line. If the traveler or the cruise line later changes or cancels the sailing, the fee still stands, and you don’t need to report the change to us. A match that never books is never billed at all.

  8. First time: twice the fee that was owed on the booking (2 × 2.5%, so 5% of the cruise fare) plus a $250 fine, and quoting is paused from the moment the finding is confirmed until the penalty is paid. Second time: five times the fee (12.5% of the cruise fare) and a 90-day suspension. Third time: permanent removal from the platform. Underreporting counts too: reporting a token or partial booking to dodge the fee on the real one is treated as an unreported booking. So is passing a matched traveler to another agent or agency so the booking happens outside your agency to avoid the fee.

  9. The identity and contact information revealed at acceptance is for completing that traveler’s booking. No marketing lists, no sharing or selling data, no unrelated outreach.

  10. Answer clarification questions in good faith while your quote is live, reach out promptly after a traveler accepts, and see the booking through with the cruise line.

The full legal terms are in the Agent & Agency Terms of Service.